Terms and Conditions

By using this site, you agree to these terms of use. Access to and use of this site are subject to the following terms of use and all applicable laws and regulations. Using, visiting, or ordering products on this site implies acceptance of these terms and conditions. Devax Motors reserves the right to change and update the content of this site, as well as the Terms and Conditions of Use, at any time, without any prior notice.

The website https://devax.ro/, hereinafter referred to as "devax.ro", is owned and managed by the company SC "Devax-Motors" SRL, having the following identification data: Unique Registration Code 34548335, registered with the Trade Register with no. J23/1691/22.05.2016, and headquartered in Ilfov County, Bragadiru commune, Sos Alexandriei No. 6A Tel.: 0732559999; E-mail: office@devax.ro.

1. Definitions

User – any person who visits the devax.ro website.

Client - any natural person or group of natural persons established in associations, acting for purposes outside of their commercial, industrial or production, artisanal or liberal activity.

Products and Services - any product or service mentioned in the Order, to be provided by the Seller to the Customer.

Order - an electronic document that acts as a form of communication between the Seller and the Customer through which the Customer expresses his intention to purchase certain Products and/or Services and to pay for them.

Seller – the company SC "Devax-Motors" SRL, having the following identification data: Unique Registration Code 34548335, registered with the Trade Register with no. J23/1691/22.05.2016, and headquartered in Ilfov County, Bragadiru commune, Sos Alexandriei No. 6A Tel.: 0732559999; E-mail: office@devax.ro.

Contract - an Order confirmed by the Seller, whereby the Seller agrees to sell and deliver the Products and/or Services and the Customer agrees to purchase, receive and make payment for these Products and Services.

Courier – any person under public or private law who provides express courier services.

2. Intellectual Property

The content of the devax.ro website: images, texts, web graphics, scripts, software, design rights, model rights, patents, registered trademarks, is the entire property of Devax Motors and its suppliers and is protected by the Law on Copyright and Related Rights and by the laws on intellectual and industrial property. The use without the consent of Devax Motors of any of the elements listed above is punishable according to the legislation in force. Devax.ro and the devax.ro logo are registered trademarks of Devax Motors.

Devax Motors may offer the User/Client, upon his/her express request, through an agreement, the right to use, in a described form, a certain content of the site. This agreement applies strictly to the defined content/contents, for a period established in the agreement and only to the person/persons who have been allowed to use these contents, without being able to use other contents of the devax.ro site.

The use of any registered trademark on devax.ro does not constitute an advertisement for the respective company. Devax.ro assumes no responsibility and cannot be held liable for any damages arising from the use of the site's content.

3. Personal information

You agree that the provision of services or products will begin immediately after completing all required registration formalities. The information provided must be correct. By opting for registration, you agree to provide us with your correct name, address and other useful information. To correct or update this information, access the link https://devax.ro/index.php?route=account/login

By accessing your account and using your personal password, you are responsible for all actions that result from their use. Devax Motors (devax.ro) cannot be held responsible for errors that occur as a result of the user's negligence regarding the security and confidentiality of his account and password.

4. Personal Data Security

Your personal data may be used by Devax Motors (https://devax.ro) to confirm orders, inform you by e-mail, post or other means of communication about offers, orders, subsequent actions, prepare statistical reports, etc. Your personal data may be transmitted to the authorities in law for the purpose of verifying commercial transactions or to other authorities in law for carrying out any verifications justified by law. The data provided by customers are strictly confidential. Devax Motors (https://devax.ro) undertakes to its customers not to provide this data to third parties or companies and to use it strictly for the purpose of the business relationship between the customer and Devax Motors (devax.ro). This site uses security measures against the loss, alteration or misuse of information under our control.

Devax Motors (devax.ro) undertakes to respect your rights conferred by Law 677/2001, and upon your request sent to the email address office@devax.ro or to the physical address Ilfov, com. Bragadiru, sos. Alexandriei no. 22A, Bucharest, undertakes to: rectify, update, block, delete or transform into anonymous data, free of charge, data whose processing does not comply with the provisions of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data; to cease processing your personal data.

Devax Motors (devax.ro) certifies that it will respect the rights conferred by Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, Law no. 365/2002 on electronic commerce, as well as Ordinance no. 130/2000 on consumer protection in the conclusion and performance of distance contracts, as amended. These rights include (but are not limited to):

a) the right to ask Devax Motors (devax.ro) to confirm whether or not it processes your personal data, free of charge for one request per year;

b) the right to request Devax Motors (devax.ro) to rectify, update, block or delete, free of charge, those data provided whose processing does not comply with the provisions of Law no. 677/2001;

c) the right to request Devax Motors (devax.ro) to cease, free of charge, the processing of his/her personal data;

ANY ATTEMPT TO ACCESS THE PERSONAL DATA OF ANOTHER USER OR TO MODIFY THE CONTENT OF THE SITE (devax.ro) OR TO AFFECT THE PERFORMANCE OF THE SERVER ON WHICH THE SITE RUN (devax.ro), WILL BE CONSIDERED AN ATTEMPT TO FRAUD THE SITE (devax.ro) AND WILL SET INTO MOTION A CRIMINAL INVESTIGATION AGAINST THE PERSON OR PERSONS WHO ATTEMPTED THIS.

5. Access to the site

We guarantee the user limited access, in personal interest, to devax.ro, for the declared purposes: online store, user manual. Neither registered users nor other persons, who are not in contractual relations with us, have the right to download or modify the site in part or in full, to reproduce it in part or in full, to copy it or to exploit it in any other manner, for commercial purposes or contrary to the interests of Devax. Visitors can access the site without leaving their personal data. For proper functioning, the site may set cookies. Browsing the site implies your acceptance for the use of cookies (small files stored on your computer to remember Customer preferences). The devax.ro website may use both temporary (session) cookies and persistent cookies (which remain after you close the browser for subsequent visits to the site; these can be removed by following the instructions corresponding to your browser). These files are used for quality control, validation or preservation of preferences and other configurations related to your browsing session. To create an account on the devax.ro website, the Customer is required to use a valid e-mail address. The Owner may refuse the registration request in situations where it is found that he has provided information inconsistent with reality or uses the services in a manner inconsistent with normal usage. Creating multiple accounts using automatically generated e-mail addresses that expire after a predefined period, in order to benefit from promotions or offers, is prohibited and will be considered an attempt at fraud. The owner of the devax.ro website reserves the right to suspend accounts thus created and to withdraw benefits related to ongoing promotions or offers. When a Customer creates an account on devax.ro, he/she accepts to receive newsletters and alerts from Devax Motors. The data collected regarding newsletters and alerts are confidential. Devax Motors will be able to select the Customers to whom it will send newsletters and alerts by email.

6. Order, Payment

The price, payment method and payment term are specified in the Order. The Seller will issue an invoice to the Customer for the Products and Services delivered, the Customer's obligation being to provide all the information necessary for issuing the invoice in accordance with the legislation in force. By completing the order, the Customer guarantees that all data provided are real and correct, otherwise he may bear the consequences of these errors (delayed order, incorrectly transmitted, etc.). By completing the order, the Customer agrees that a Devax Motors operator may contact him by any available means agreed by the parties (email/phone) for personal confirmation of the order. In order to eliminate the risk that your data may come into possession and be misused by third parties: Devax Motors (devax.ro).

Devax.ro may refuse an order and therefore unilaterally terminate the contract following prior notification to the Customer, without any obligations between the parties and without either party being able to claim damages, for the following situations:

· incomplete or incorrect Customer data;

· the Client's activity may cause damage to the website www.devax.ro;

· consecutive failed deliveries;

· other objective reasons, for example, without being limited to the situation where the Customer does not guarantee that the payment method is valid and that it is not obtained through a fraudulent method or there are suspicions regarding the payment method.

Even though it has taken all measures to ensure that the information presented on this site is accurate and correct, devax.ro cannot be held responsible for inaccuracies that may occur when the customer completes the forms on the site to complete the Order. Users are responsible for evaluating the accuracy, completeness and usefulness of the information provided within the forms available on this site.

7. Product complaints

The company does not assume responsibility for any errors in the descriptions of the products presented, some of which are made available to devax.ro by suppliers. Therefore, the information used by Devax Motors to describe the products/services offered and available on the devax.ro website (regardless of whether they are static or dynamic images, multimedia presentations, etc.), does not represent a contractual obligation of Devax Motors, these images being presented for informational purposes. In illustrating the products/services on the website, Devax Motors may also use other products, accessories, etc. that may not be included in the costs of the respective products.

In the case of products delivered to Customers in sealed packages, Devax Motors does not assume responsibility for the integrity and conformity of the content with the exemplary images on the site. Products that show defects will be exchanged within the available stock.

Devax Motors reserves the right not to honor a certain order if the product is no longer part of the supplier's current offer, the supplier has changed the price or a reason has occurred that would influence the order, delivery or the relationship with the suppliers. In the event that the price of the product or some of the product's characteristics have undergone changes subsequent to the order being placed, and the delivery has not yet been made, our company is obliged to inform the Customer about the changes that have occurred as soon as possible, with the latter confirming or not the modification of the initial order. In the event that the Customer does not confirm the changes brought to their attention, the amounts already collected will be returned to them (if the initial order has already been paid) or the order will be canceled from the system.

Any complaint regarding the condition of the products delivered to Customers will be brought to our attention within a maximum of 24 hours of receiving them, by phone or by e-mail at office@devax.ro, and our company will resolve it.

If the products cannot be delivered or their integrity is affected during delivery, the Customer may request a refund of the amounts already collected by Devax Motors but not additional compensation. The maximum amount of our company's obligations to any Customer in the event of non-delivery or improper delivery of a package/product is the amount collected from the Customer for the respective order. The delivery of products in stock at the supplier depends exclusively on the availability of stock at the supplier.

8. Promotions

Promotions are valid exclusively for the products so indicated on the site, unless otherwise specified. Promotions are valid exclusively at the time of placing the order, they cannot be used to reduce the value of the order after it has been placed. The promotion does not take into account the value of shipping, unless otherwise specified. Promotions that have as their object free of charge or reduced shipping costs apply for each effective delivery. Certain promotional campaigns are not cumulative with other discounts, promotions or loyalty actions. This is specified in the regulations of the respective campaign. Promotions are valid within the limit of available stock.

9. Warranty

For products purchased from the online store devax.ro, a commercial warranty is provided in accordance with the Warranty Certificate for each product. The legal entity providing the commercial warranty is the one mentioned on the product's Warranty Certificate. In order to benefit from the commercial warranty, the buyer has the following obligations:

• the product must have been purchased from our company and used only for the purpose for which it was designed;

• to follow the instructions for use and to use the product according to the instructions imposed by the manufacturer;

• to keep the warranty certificate and the fiscal document with which the product was purchased

• the place of presentation to benefit from the warranty is the one specified on the Warranty Certificate. Unless otherwise specified, the cost of transportation is borne by the Customer.

Reasons for loss of warranty:

• mechanical damage or deterioration; excessive exposure to solar radiation; lack or modification of the device serial number; product modifications;

• failure caused by failure to comply with the instructions for use, transport, handling and installation provided in the user manual;

• mechanical damage caused by hitting the device or damaging the marking with the device model and series;

• flooding, arson, exposure to sunlight, electrical discharges, improper modifications or installations, unauthorized interventions;

• destruction of internal circuits due to shocks.

Devax.ro does not offer guarantees to Customers:

·if the purchased product does not meet the requirements or expectations of the Customers;

·after the product is out of warranty (or in the case of products/components that are no longer manufactured, etc.)

All other provisions contained in the legislation in force, regarding the guarantee of products sold, are valid.

The rights of the Customers are those provided for in the relevant legislation. The warranty does not extend to any damages caused by the use of the product.

All products presented benefit from a 24-month conformity guarantee, during which time the non-conforming product is brought into compliance with the transmitted/displayed specifications.

10. Final price and delivery

The final price paid by the Customer is made up of the product price + shipping costs. Delivery prices are detailed on the site. All prices for products and services sold through the devax.ro site are expressed in Lei and include VAT in accordance with the legislation in force. For ordered products, delivery will be made according to the Customer's option, through courier companies. Please take into account that there is a 12-24 hour interval between the registration of the order and its collection by the courier. Any additional delay will be communicated to the Customer and a new delivery term will be agreed with him, which will not exceed the first one.

11. Return

The customer has the right to cancel the purchased product within 15 days of receiving the product. The purchased products can be returned, provided that they are intact. The product must be accompanied by all original labels and packaging (law 249/2015, art 16(8)). Protective packaging must be used for shipping, if possible the original one. The product is not accepted if it is scratched, damaged, if it does not have intact labels or if it is missing accessories. The return will be at the customer's expense. It is recommended to use the same shipping service used to receive the products.

12. Conflict resolution

Any conflict arising between Devax Motors and Clients will be resolved amicably. In this case, please send an email to comanda@devax.ro or you can call the phone number 0732559999. If the conflict is not resolved amicably, the Romanian legal provisions in the field will apply, the first way of resolution being mediation, and if this fails, the competent Romanian courts will be consulted.

13. Force majeure

Neither party to the contract may be held liable for the (total/partial) non-performance or delayed performance of its obligations, if these were caused by force majeure. The parties shall immediately notify each other of the force majeure event and shall take all necessary measures to limit the consequences of the event. If the force majeure event does not cease within 15 days, the parties have the right to unilaterally terminate the contract without claiming damages. Force majeure shall be proven in accordance with the law.

If any of the above clauses is found null or invalid, this will not affect the validity of the other clauses. With the purchase and placing the order, the Customer unconditionally accepts the terms and conditions of use, their value being the same as a validly concluded contract.

By completing the order form (registration) you agree to the processing of personal data in accordance with Law 677/2001.

By agreeing to these Terms and Conditions, the customer fully assumes these risks.